The Kim Komando Show
Tip of the Day

Samsung's massive recall

  • I own a Samsung Galaxy Note 7. I know it was recalled, but I hate to give up my phone. Is it really unsafe to use my new Note 7?
  • You are literally playing with fire. Samsung issued a worldwide recall for nearly 2.5 million Galaxy Note 7 smartphones. This recall was in response to 35 reported incidents where batteries overheated and the smartphones caught fire. This number has since grown to more than 70. You can swap your Note 7 for a J Series, Galaxy S7 or Galaxy S7 Edge. You also get a $25 gift card or in-store credit. Contact the retail outlet where you purchased your phone or call 1-800-SAMSUNG. A software update is also in the works to keep existing Note 7 devices from overheating. It limits the phone's battery power storage to 60 percent capacity. With a shorter battery life, you'll want to use these tricks to maximize the battery power you're using.

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Kim Komando hosts the nation's largest talk radio show about consumer electronics, computers and the Internet.
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